menuthe
Vancouver based | available worldwide
TIMELESS | GRANDEUR | EXQUISITE

FAQs

 

How many teams do you have?

We believe in quality over quantity and only offer one team. A wedding is a once-in-a-lifetime event, and the photographs captured are meant to preserve those memories for a lifetime. It's crucial that these photographs are of the highest quality, so that they accurately capture the emotions, the beauty and the details of the day. By having one team it allows us to capture your event in a cohesive matter and not dilute our product.

 

Do you travel? What are your fees for destination weddings?

Yes, while we are based out of Vancouver, BC, we do travel for weddings, and are always excited to explore new locations and capture beautiful images. However, it's important to note that travel expenses, including airfare, accommodations, and transportation will be added to the cost of photography services. These expenses can vary depending on the location, the duration of the trip, and the specific requirements of the wedding.

Do you edit your own photos?

Editing is a time-consuming process, but we believe it's worth it to deliver high-quality images that our clients will cherish for a lifetime. We edit our own photos and make sure to go through every single one. Your images will be edited for colour and exposure consistency and print-ready upon delivery.

 

How long does it take to receive out photos?

We understand the excitement of seeing your wedding photos, so we strive to deliver your fully edited images within 2-3 months after your wedding day. We also provide a sneak peek of your images within a few days of your wedding day upon request, so that you can share your special moments with family and friends.

 

How far in advance should we book?

Our schedules can fill up quickly, especially during the busy wedding season, which typically runs from late spring to early fall. We recommend booking as soon as your wedding date is set. Additionally, booking your photographer early allows you to establish a relationship and work closely together to plan the details of your wedding photography. This includes discussing your vision for the day, reviewing the timeline, and identifying the key moments and details you want to be captured.

 

Can we meet you before booking?

Absolutely, we encourage all of our clients to meet with us or at least have a phone conversation before booking. This is an opportunity for us to get to know each other and to ensure that we are a good fit for your wedding day.

 

What do you charge for wedding photography?

Please send us an email through the contact form for updated pricing. If you are shopping around and looking for the best price, then that’s not us. We believe that the key to creating beautiful and timeless wedding photographs is building a relationship of trust and understanding with our clients. We take the time to get to know you and your vision for your wedding day. Through open communication and collaboration, we work to ensure that each and every detail is captured beautifully and authentically. You can trust that through our years of experience and countless happy clients, your wedding will be in good hands.

It is so heart breaking to see clients receiving poorly composed or blurry photos, missed or poorly captured key moments, unprofessional behaviour by the photographer, lack of communication, and delivery of low-quality final products. These experiences can be extremely disappointing for couples who have invested time and money into their wedding day and can result in a loss of cherished memories. It's important for couples to do their research and choose a reputable and experienced photographer to avoid these types of negative experiences.

 

How many weddings have you photographed?

We have photographed countless weddings over the last 15 years, each one unique and special. Our experience allows us to anticipate and capture those fleeting moments that make your wedding day so magical.

 

Do you offer engagement sessions?

Yes, we offer engagement sessions as a way to get to know you as a couple and to capture your unique love story before your wedding day. This is also a great opportunity for you to become comfortable in front of the camera and to get a sense of our photography style.

 

How do you approach wedding day photography?

We approach wedding day photography with a calm and organized mindset, working closely with you to ensure that every detail is captured in a way that reflects your vision and style. We believe in creating a stress-free and enjoyable experience for you and your guests, while still capturing the most important moments of your day.

How do we book your services?

To book our services, simply reach out to us to schedule a consultation. We'll work with you to create a package that fits your needs and preferences, and provide you with all the necessary details to move forward with booking our services.

 

Do you provide Raw Files?

We do not provide raw files, they are the unprocessed, uncompressed digital files that are captured by a camera. They require special software and technical knowledge to edit and process properly. Additionally they are not suitable for viewing or printing without significant post-processing. We do provide you with high resolution JPEGs (without watermark) that are edited to the finest touch.

 

Do you charge Overtime?

We understand that weddings can be unpredictable and things might not go as planned. When your contracted time is up, we will ask if you need any last minute pictures and will be happy to stay for a few extra minutes. You can add extra time in a 30 minute increments and can let us know at the time of your event. We charge for additional coverage because there are costs involved for our photographers and for additional post processing and editing.

 

We’re an awkward couple, how will you help us?

None of our wedding couples are professional models but we use specific techniques to make sure you look your best in front of the camera in a relaxed atmosphere. We give some guidance on posing and positioning, but in a way that doesn't feel overwhelming or forced. Our goal is to create a fun and enjoyable experience that results in beautiful, natural photos that capture the couple's personalities and emotions.

 

Do you provide videography services?

No, we do not provide video services as we are a full fledge photography studio. We can however recommend a few videography companies that we closely work with.

 

 

HAVE MORE QUESTIONS?
WE WOULD LOVE TO HEAR FROM YOU.